Your Privacy Matters

1. Information We Collect

When you visit our website, request a quote, submit a form, apply for a loan, or otherwise interact with Signature Home Mortgage, we may collect the following categories of information:

• Identification information: your name, address, email, phone number, date of birth, and Social Security Number (if you choose to provide it as part of a loan application).
• Financial information: income, employment, assets, debts, credit reports, and other data necessary to evaluate a mortgage application.
• Property information: the address, value, type, and use of any property tied to your inquiry or application.
• Technical information: IP address, browser type, device type, referring URL, and pages visited on our site, collected through cookies and analytics tools.
• Communications: records of your phone calls, emails, text messages, and chats with our team.

2. How We Use Your Information

We use the information we collect to:

• Evaluate and process mortgage and refinance applications.
• Provide quotes, rate scenarios, and pre-approval letters.
• Communicate with you about your inquiry, application, or loan.
• Comply with federal and state lending, lending-disclosure, and anti-fraud laws.
• Improve our website, marketing, and customer service.
• Detect, prevent, and respond to fraud or unauthorized activity.

3. How We Share Your Information

We do not sell your personal information. We share it only as needed to provide the services you request or as required by law, including with:

• Loan investors and wholesale lenders: to underwrite, approve, and fund your loan.
• Credit bureaus: to verify creditworthiness during a formal application.
• Service providers: such as appraisers, title companies, escrow agents, document signers, and IT vendors who help us operate.
• Government and regulatory agencies: when required by law or court order, or to comply with licensing and reporting obligations.
• Marketing platforms: limited technical data (such as cookies) for analytics and remarketing, never your sensitive financial information.

4. Cookies & Tracking

We use cookies and similar technologies to operate our website, remember your preferences, measure performance, and serve relevant ads. You can disable cookies in your browser settings, though some site features may not work properly without them.

We may use analytics services such as Google Analytics, which place cookies and collect anonymized usage data. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

5. Data Security

We use industry-standard safeguards to protect your information, including encrypted transmission (SSL/TLS), secure document portals, restricted access controls, and ongoing employee training. No system is 100% secure, but we take reasonable steps to keep your data safe.

6. Your Rights

Under federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to:

• Know what personal information we collect, use, and share.
• Request a copy of the personal information we hold about you.
• Request that we correct inaccurate information.
• Request that we delete information we are not required by law to keep.
• Opt out of the "sale" or "sharing" of your personal information (we do not sell it).
• Not be discriminated against for exercising any of these rights.

To exercise any of these rights, email Info@SignatureHomeMortgage.com or call (626) 429-9740. We may need to verify your identity before fulfilling the request.

7. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from anyone under 16. If you believe we have collected information from a child, please contact us so we can delete it.

8. Third-Party Links

Our website may link to third-party sites we do not operate or control. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any information with them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be highlighted on this page or communicated to you directly when appropriate.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

Signature Home Mortgage
1055 E Colorado Blvd, STE 500
Pasadena, CA 91106
Phone: (626) 429-9740
Email: Info@SignatureHomeMortgage.com
NMLS #1933381